Terms & Conditions
Effective date: November 3, 2026
Introduction
Welcome to seniorcaresuncity.com, the website of Seniors Helping Seniors® Sun City, an independently owned and operated franchise of Seniors Helping Seniors® ("we," "us," or "our"). By accessing or using this website, requesting a consultation, submitting an application, or opting in to receive communications from us, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use this website.
About Our Services
Seniors Helping Seniors® Sun City provides non-medical in-home care services, including companionship, personal care, transportation, light housekeeping, meal preparation, respite care, and transitional care, across Sun City, Glendale, Surprise, Peoria, Youngtown, El Mirage and Luke Air Force Base. We do not provide medical, nursing, or skilled healthcare services. Nothing on this website is medical advice. Always consult a licensed physician or healthcare provider for medical questions.
Information on this website describes services generally. Availability, scheduling, and pricing are confirmed only through a signed client service agreement following an in-home consultation.
Consent for SMS Communication
By providing your mobile phone number through a form on this website, by phone, or in person, you consent to receive text (SMS) messages from Seniors Helping Seniors® Sun City. Your phone number will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages, you may receive messages related to:
Clients and families: consultation scheduling and reminders, caregiver arrival updates, schedule changes, service coordination, and account notices.
Job applicants and caregivers: application status, interview and orientation scheduling, onboarding steps, shift offers and confirmations, and training reminders.
Occasional informational or promotional messages about our services, where you have opted in to receive them.
Example: "Hello, this is Seniors Helping Seniors® Sun City. Your in-home consultation is confirmed for Tuesday at 10:00 AM. Reply STOP to opt out."
Message Frequency
Message frequency varies depending on your interaction with us. You may receive multiple messages per month.
Message and Data Rates
Standard message and data rates may apply according to your wireless carrier's plan. Contact your carrier with questions about charges.
Opt-Out Instructions
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out you will receive one final confirmation message and no further texts. To rejoin, reply START or contact our office.
Help Instructions
For help with text messages, reply HELP to any message, email Care@suncityshs.com, or call (480) 480-5815.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Use of This Website
You agree to use this website only for lawful purposes. You may not attempt to gain unauthorized access to any part of the site, interfere with its operation, scrape or harvest content or personal data, or submit false or misleading information through our forms.
Forms and Information You Submit
When you submit a consultation request or caregiver application, you confirm that the information is accurate and that you are authorized to provide it, including information about a family member. Submitting a form does not create a client or employment relationship. We will contact you to discuss next steps.
Intellectual Property
The Seniors Helping Seniors® name and logo are registered trademarks of SH Franchising, LLC and are used under license. All other content on this website, including text, photographs, and graphics, is owned by or licensed to Seniors Helping Seniors® Sun City and may not be copied, reproduced, or distributed without written permission.
Third-Party Links
This website may contain links to third-party websites or use third-party services, such as scheduling, chat, mapping, or review tools. We do not control and are not responsible for the content, policies, or practices of third parties. Your use of those services is subject to their own terms and privacy policies.
Disclaimer of Warranties
This website is provided "as is." We make no warranties, express or implied, regarding the website's availability, accuracy, or fitness for a particular purpose. Testimonials reflect individual experiences and do not guarantee results.
Limitation of Liability
To the fullest extent permitted by law, Seniors Helping Seniors® Sun City and its owners, employees, and caregivers are not liable for any indirect, incidental, or consequential damages arising from your use of this website. Our services to clients are governed exclusively by the written client service agreement.
Modifications
We may update these Terms & Conditions at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of Arizona. Any dispute will be resolved in the state or federal courts located in Maricopa County, Arizona.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Contact Us
Seniors Helping Seniors® Sun City
9802 W Bell Rd, Unit #1621, Sun City, AZ 85351
(480) 480-5815